QuotaGuard gives your Atlassian Rovo MCP Server two fixed egress IPs, so tool calls into Jira, Confluence, and Compass clear the IP allowlist Atlassian's own admin guidance tells you to set.
Atlassian's admin documentation for the Rovo MCP Server GA release confirms tool calls are blocked when the server's egress IP isn't allowlisted, even if the user connects from an approved network. Register your two QuotaGuard IPs once and that check stops failing.
Set one environment variable on your MCP server host and both IPs are live behind a load balancer immediately.
The Rovo MCP Server GA release shipped with explicit admin guidance on this exact failure mode. It's not a hypothetical edge case; it's documented behavior.
Atlassian's Rovo MCP Server admin documentation instructs admins to confirm the egress IPs of their AI tools are in the IP allowlist before deploying, stating plainly that MCP tool calls will be blocked otherwise.
Bug ECO-1357, filed against Atlassian's MCP server, returns: "You're unable to access content because your IP address is not listed in the IP allowlist. Contact your admin for help." The only workaround listed in the ticket was removing the allowlist entirely, which isn't viable for any organization with a security policy.
Even a user on a corporate VPN that's already allowed can still get blocked, because the allowlist check runs against the MCP server's egress IP, not the user's connection.
IP allowlisting on Atlassian Cloud is an organization-wide security control, configured once and enforced across every product the org runs.
Atlassian admins set the IP allowlist in Atlassian Administration under Security. Once configured, it applies across Jira, Confluence, and Compass for that organization, so a single QuotaGuard allowlist entry covers a Rovo MCP Server calling any of the three.
Rovo MCP Server calls authenticate with OAuth 2.0 tokens. The token validates successfully, then the network layer checks the source IP and rejects the request. The failure looks like an auth problem right up until the exact error message names the allowlist.
Lambda, Cloud Run, Render, and most container platforms reassign the MCP server's outbound IP on redeploys and scaling events. An allowlist entry written for last week's IP silently fails the next time the platform rotates.
The fix matches Atlassian's own guidance: put a fixed egress IP in front of the MCP server and allowlist it. QuotaGuard Static covers this for most teams; Shield is the call for regulated Jira/Confluence content.
Point your Rovo MCP Server's outbound HTTP client at your QuotaGuard proxy URL. Both static IPs are active behind a load balancer immediately, and you add them to the Atlassian Administration allowlist once.
If your HTTP client supports per-host proxy configuration, send only the calls to Atlassian's API hostnames through QuotaGuard. Everything else your MCP server does goes direct, which keeps unrelated traffic fast and easy to debug.
QuotaGuard Static and Shield both carry outbound HTTPS through a blind CONNECT tunnel and never decrypt the payload. Shield adds a TLS-encrypted customer-to-proxy hop, which is the right call if your Rovo MCP Server surfaces PHI, payment data, or anything under a HIPAA, PCI-DSS, or SOC 2 requirement.
Common questions about Atlassian Rovo MCP static IPs and QuotaGuard. See the MCP server static IP overview for how this gate shows up across other enterprise systems.
Does my Rovo MCP Server definitely need a static IP?
Only if your organization has IP allowlisting turned on in Atlassian Administration. Atlassian's own GA admin checklist for the Rovo MCP Server tells admins to confirm this before deploying, which is a strong signal it applies broadly across Atlassian Cloud orgs with a security policy.
Why does my MCP server get blocked if my user's VPN is already allowed?
Atlassian checks the MCP server's own egress IP separately from the user's network. A user on an approved corporate VPN doesn't clear the server-side check; the server's IP has to be allowlisted on its own.
How long does setup take?
About two minutes. Set your QuotaGuard proxy URL as the environment variable your MCP server's HTTP client reads, then add both static IPs to the Atlassian Administration allowlist. No code changes beyond the proxy configuration.
Does one allowlist entry cover Jira, Confluence, and Compass?
Yes. The IP allowlist is set once at the organization level in Atlassian Administration under Security and applies across every Atlassian Cloud product in that org, so a single QuotaGuard entry covers all three.
Static or Shield for a Rovo MCP Server?
Static is the right default. Use Shield if your MCP server surfaces regulated content through Jira or Confluence, since Shield keeps the customer-to-proxy hop TLS-encrypted instead of plaintext. QuotaGuard offers BAA review for approved Shield configurations after intake review and signed documentation.
Will the allowlist break if I redeploy or scale my MCP server?
No, as long as your outbound traffic routes through QuotaGuard. Your two static IPs stay fixed through redeploys, scaling events, and plan changes, so the allowlist entry you set once keeps working.
Can I get a dedicated IP for my Rovo MCP Server instead of a shared pair?
Dedicated IPs are available on Enterprise plans and above, provisioned on request rather than automatically. The standard shared, load-balanced pair is sufficient for most Rovo MCP deployments since it's fixed and allowlists the same way.
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