What if I only want one QG Static IP Address??
We know there are a few customer cases that require one and only one IP address. Don’t worry, that’s not a problem. You can use one Static IP address and bypass the load-balancer / dual-IP solution.
If that is the case for your implementation, we have the directions below, as well as some information on what to be aware of that will not work going forward with this approach.
Keep in mind, all our normal dual-IP proxies are located behind a load balancer, therefore connections appear to come from different IPs when viewed from outside services.
If you connect to only one of these two IP addresses, you will lose this load balancing and failover functionality, but you will gain the single IP address visibility.
If you decide that one IP address is worth the loss of the load balancing and failover benefits, the simple solution is to connect to the proxy directly, as this will bypass load balancer.
The other IP that you are not using will still be available at any time, if you want to change it for any reason. We do not remove it from your account.
To connect directly, just choose one of the static IPs from your dashboard instead of the DNS name of the proxy and connect to it directly by doing the following steps:
1) Change your QUOTAGUARDSTATIC_URL or QUOTAGUARSHIELD_URL environment variable to point to one of the two IPs following this format:
2) Test and verify that you’re using only one IP Address, which can be either of the two IPs we provide for you in your account.
The IP’s behind “-a/-b” will not change, so whichever one you choose will stay constant.
If you have issues setting up the single IP address, reach out to us at Support so we can help.
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